Contact us

Get your free air conditioning quote

Call us or send an enquiry using the form. Tell us a little about your property and what you need, and we will come back to you with clear advice and a no-obligation quote.

Request a free quote

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Prefer to talk? Call 0191 743 9144

What happens next

What happens after you get in touch?

We’ll come back to you to discuss what you need and answer any initial questions. For new installations and replacements, we’ll arrange a convenient time to survey the property, which is usually the quickest way to an accurate, itemised quote.

For servicing and repairs, we’ll ask about the system and any symptoms so the engineer arrives prepared. You can also browse all our services or check the areas we cover. You’ll always know the cost before any work goes ahead.

Helpful details to include in your enquiry

Rooms and use

Which rooms you want to cool or heat, roughly how big they are and how they’re used, for example a bedroom, home office, sales floor or server cupboard.

The problem you want to solve

Overheating in summer, a cold conservatory in winter, stuffy meeting rooms. The more we know, the better our recommendation.

Possible unit positions

Any preferences for where indoor units could go, and where an outdoor unit might sit, such as a rear wall, flat roof or ground-level spot.

Existing equipment

For servicing, repairs or replacement: the make and model (usually on a label on the side of the unit), age and any error codes.

FAQs

Before you get in touch

Helpful information about enquiries and quotes.

What information should I include in my enquiry?

The more detail the better: the type of property, which rooms or areas you want to cool or heat, roughly how big they are, and anything you already know about where units could go. For repairs, include the make and model and any error codes or symptoms.

Are quotes really free?

Yes. Our quotes are free and there is no obligation to go ahead. For most installations we will arrange a survey first, so that the quote reflects your property accurately.

Do I need to be at home for a survey?

Ideally, yes, or someone who can give us access and answer a few questions about how the space is used. We will agree a convenient time with you in advance.

Can you give a price over the phone?

We can talk through likely options and what affects the cost, but for installations we prefer to see the space before quoting. Room size, glazing, wall construction, unit positions and pipe routes all affect the price, and a survey means the quote you receive is accurate.

What should I do if my system has stopped working?

First check the simple things: the remote batteries, the mode and set temperature, the circuit breaker and whether the filters are blocked. If it still isn’t working, switch it off and call us with the make, model and any error code shown. See air conditioning repairs for more.

Do you work with landlords and businesses?

Yes. We work with landlords, letting agents, offices, shops and other businesses. For multiple units or sites, ask about planned maintenance so systems are looked after on a regular schedule.

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